Family Action

What to expect

Family Action has been providing services in Peterborough for over 20 years and has a good knowledge and understanding of local needs. They provide a wide range of support and activities, including:

     CommUnity Drop-in

Contact Family Action for currents days and times. Support available includes:

• Free tea/coffee & toast
• Help filling in forms (Recycle Centre permit / PSR / LEAP / training courses etc.)
• Help writing/updating your CV and searching/applying for jobs
• Help finding support with money-related issues (debt, budgeting etc.)
• Home energy-related advice
• Purchase non-food essentials such as gently used children's clothing
• Borrow a book
• Just pop in for a chat if you'd like!

     Food Support

• Food Clubs, where a small membership fee and weekly cost provide a large tray of fresh and packaged foods
• Emergency Food Parcels available
• Household Support Fund emergency food and toiletries parcels

     Digital Support:

Family Action hosts one of the Digital Hubs in Peterborough, offering free Wi‑Fi, access to devices, and friendly support to help you get online. Drop in during the Hub hours to learn digital skills, access essential services, or get help using your phone, laptop or tablet. Phone or email them to find the current days and times.

     Get a new book

They have a National Literacy Trust Community Bookshelf at the Centre. Browse the selection and feel free to donate your old books to the bookshelf.

     Volunteer 

They are always looking for local volunteers to help build the community. If you live locally and have a few hours a week to spare and would like to be part of something special, you can register your interest here.

No referrals are needed, but health and social care staff can refer clients.

If you are interested in finding out more and how to access these, please ring them on 01733 893 361, or email [email protected].

More information

Woodfield Park Community Centre is also known as the Charteris Centre, and appears under that name in Google Maps. The carpark is at the end of Normanton Road, and the centre is beyond that. There are playing fields on either side and behind the centre.

The community centre has ample parking, toilets, and is wheelchair accessible.

They also run a preschool and children's services; click here to find out more.

Many of Family Action's services are free of charge.

Some services or parts of services have a reasonable cost, such as some preschool offerings and the Food Club. You can find out more about the preschool fees on this page, and contact Family Action direct for more details.