H.E.L.P. Charity – Helping Empower Lives in Peterborough

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H.E.L.P. charity offers a variety of help for refugees and other people in need in Peterborough. This includes help with filling forms, finding work, learning English, mental health support, activities, trips, events, and essential basic items.

What to expect

H.E.L.P. provides a number of activities and services, including:


  • Yoga
  • Women’s sewing classes (with sewing machines)
  • Arts and crafts for all ages
  • Several trips per year
  • Kids’ sports activities in school holidays
  • Football sessions


  • English lessons for Ukrainians, taught by a TEFL English tutor twice a week. She runs 2 different levels of class.
  • Art therapy (Wellbeing Wednesday, includes a variety of art materials such as mosaics, paints, beads, clay) as well as sensory items and mental health / self care books.
  • Ukrainian support via the Homes for Ukraine scheme (on behalf of Peterborough City Council), supporting Ukrainians from arrival through to registering with services, help to find work, learning English and settling in.
  • Trauma assistance programme for refugees, with trained professionals, providing individual one-to-one counselling, plus a wellbeing group on Wednesday mornings (small mixed group).
  • Bikes for refugees providing bicycles for refugees and asylum seekers who need an affordable way to get to college or work. Volunteers repair/service donated bikes and H.E.L.P. give these to people who are on their waiting list.
  • H.E.L.P. also provide other essential items for those in financial hardship, such as clothing, shoes, baby equipment, toiletries and food. They can also provide sim cards with data, provided by Vodaphone.

The H.E.L.P. office is located upstairs above a shop. It is not easily accessible for those with wheelchairs, however staff can come down to speak with people and if needed use the library rooms across the road, for appointments for those with accessibility issues.

Parking available on the street in front of the offices (this is chargeable by the Peterborough City Council via parking machines and apps).

There is a video of where H.E.L.P. are located on their website.

They have a unisex toilet available for their service users.

More information

Staff are DBS checked and first aid trained. They help people in need, with a variety of free services. People can drop in and register their details. H.E.L.P. make appointments for more in-depth assistance such as with filling in various forms.

All activities and support are free.

How to contact

Where to go

27a Broadway

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