Dementia Carers’ Support Service

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Dementia Carers' Support Service (DCSS) is small team of volunteers supporting carers of people living with dementia. The volunteers are trained, supported and supervised by experienced staff to deliver compassionate listening, signposting and support.

Hear Chris’s story of being a Carer and Volunteering with the Dementia Carers’ Support Service:

What to expect:

To access this service you will need to be referred by a mental health practitioner from CPFT.  Once referred you will then be contacted to see how the service may be able to support you.

You will then be matched up with a volunteer who will contact you to introduce themselves and get to know you.

Volunteers can provide:

  • Emotional support
  • Practical support
  • Informational support
  • Signposting to other services
  • Opportunities for you and the person you care for to meet at our social events.

This service offers time limited support of up to three months, however this will be reviewed and they will ensure you are adequately supported.

The team are always looking for new volunteers to join their friendly team. For more information click here.

More Information:

The Dementia Carers’ Support Service (DCSS) provides support to family or informal carers of people with a diagnosis of dementia at particularly challenging times throughout their caring journey. Carers eligible for support from our service are then matched to volunteers who often have first-hand carer experience.

Volunteers are often experienced carers, who have a desire to help others. They have knowledge, skills, and qualities that they can pass on to current carers of people with dementia. As CPFT volunteers they undergo the normal recruitment process for volunteers such as assessment of capability, appropriateness, and DBS checks. Volunteers receive training and supervision (both peer group and 1 to 1) and adhere to the policies and procedures of the Trust. Volunteers also receive a work mobile phone and expenses will be remunerated.

Hear Tricia’s experience of Volunteering with CPFT Dementia Carers’ Support Service:

Other support for Carers can be found in the support section of this website – click here for more Carer Support in Peterborough.

This is a free service. This service offers time limited support, however this will be reviewed with you every 3 months.

How to contact

Where to go

Available throughout Peterborough

Princess of Wales Hospital
Lynn Road
Ely CB6 1DN

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